Defining Roles: Master the Volunteer Job Description

The importance of planning for volunteer roles will help in many facets of the volunteer experience. Taking the time to define your needs will help you in many areas, including marketing and recruitment, screening and risk mitigation, onboarding and retention, and performance management and evaluation, to name a few.

Whether with new or veteran board volunteers, sub-committee volunteers, staff, or general volunteers, a firm understanding of each person’s role in the ecology of their institution is necessary for a team to succeed. A job description should outline expectations, limitations, and tasks, even if volunteer-led.  Job Descriptions are a best practice that saves time and frustration and makes recruiting AND retaining volunteers easier.

Building a role description also allows you to see where your gaps in support are and whether you need to be flexible in your roles. This workshop will explain the importance of job descriptions (volunteer and staff).  Tips and tools will also be included to help further these best practices at respective institutions, whether as volunteers or staff members. The goal is that by the end of this webinar, attendees should have an enhanced understanding of why job roles are necessary. They will be provided with examples and tools to improve their confidence in proceeding with this critical aspect of governance.

About the Presenter: Lori is a volunteer management leadership expert and consultant and podcaster, as well as an internationally published author and workshop facilitator and podcaster who has taught workshops to many diverse audiences, including Boards and Committees, Associations and Nonprofit organizations across North America.

Lori is a contributing author the Volunteer Management Handbook, 2nd Edition as well as a subject matter expert guest on various podcasts in the nonprofit space. Lori has helped organizations with strategic planning, board and committee development, employee volunteerism, marketing volunteer programs, developing resource and learning centres, tools and resources for volunteer programs, and developing volunteer programs to name a few areas of expertise.

Lori was a recipient of the Linda Buchanan Award for Excellence in Volunteer Management.  Lori continues to push the boundaries of traditional volunteer management through her writing and teaching and helping leaders of volunteers to build out exceptional volunteer programs.

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Presenter: Lori Gotlieb
Date: Wednesday, October 18
Time: 12:00 - 1:00 p.m.
Cost: Free
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